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Wednesday, December 9 • 1:30pm - 2:30pm
Track 6: Colorado Benefits Management System (CBMS) Transformation Project

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In recent years, CMS has promoted a vision of states implementing innovative cloud solutions that are agile, efficient, cost-effective, and leverage hardware and software reuse.

Colorado will present our Colorado Benefits Management System (CBMS) Transformation Project which migrated out of state data centers to a cloud-hosted service and improved the county caseworker user experience. We will share our strategy to lift and shift our integrated eligibility and enrollment system to an Amazon Web Services cloud environment and phased implementation of the Salesforce platform to modernize the user interface with a component-based framework for application development. We will include how we vetted the strategy, navigated the federal approval process, engaged a vendor, integrated IV&V, and involved many stakeholders to develop buy-in for this leading-edge modernization project.

We also will cover planning and execution challenges, the approach to completing the MEET Checklist for a lift and shift approach, how the state kept a focus on the project and phase progress and drove completion of all phases in two years. With a county workforce of nearly 5,000 users, we paid particular attention to creating the training plan and developing its content, while implementing organizational change management. This was critical to the project’s success.

From the original concept through final implementation in August 2019, Colorado will share our journey, challenges, and triumphs.


Herb Wilson

Director of Health Information Services and CBMS, Colorado Governor's Office of Information Technology

Wednesday December 9, 2020 1:30pm - 2:30pm PST

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