2020 State HIT Connect

Alaska’s Department of Health & Social Services is working with the Technology Transformation Services’ Office of Acquisition at 18F on a new approach to product and acquisition management to develop a modern, integrated eligibility system for their Division of Public Assistance. A major risk that our joint team identified was the need to attract vendors who are experts in working in modern ways to bid on the work. We’re experimenting with a transparent approach so that anyone can see, and provide public feedback on, our progress. We believe this will help to garner the interest of companies that are likewise willing to work in the open — precisely the kind of vendors who we want to work with.

In this roundtablewe will describe the methods used, provide tips for how other organizations can try these processes out, and discuss key lessons learned through this effort.