2020 State HIT Connect

Despite the massive investment in healthcare in the U.S., costs continue to rise and the health of the population is declining. We’re dealing with more chronic conditions and more people with multiple conditions. Our industry is trying to solve this with wave after wave of technology – Analytics, Internet of Things, Mobile Technology, Artificial Intelligence, Robotic Automation, Fitbits and health trackers, home monitors, etc. Has it made a difference? It seems we’ve overlooked the human touch – new solutions in Population Health and Wellness are bringing together this important technology with human coaches and clinicians in new ways to drive greater engagement, greater behavior change, and improved outcomes. In this session, we talk about how in a world where we are often so focused on technology, it’s critical to remember that it’s through interaction with other people that we are most encouraged to change.